Users Report Sync Problems After iTunes 10.2 Update


Users are reporting problems with syncing after updating to iTunes 10.2, released earlier this week.

Some users say their iDevice is no longer recognised by their PC, others say they stick at "preparing to sync".

Here's a tweet to IJSMblog:


And a thread on the problem has been started at the Apple Support Forums:


Apple has come up with no solution yet, although some users say reinstalling the latest iTunes from the Apple website has solved it for them. Others say deleting their photo cache has worked. But many more can't find a solution.

Have you come across this problem? Please leave a comment if you've found a solution.

Here's the thread about it in the Apple Support Forum

Update: plummmers (see tweet above) reports that reinstalling iTunes 10.2 and waiting for "a long time" on the first sync has solved the problem.


Update 2: iTunes has now been updated again to 10.2.1.

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Comments

Bob212 said…
It happening the same with me. iTunes fails to "see" my iPhone. I tried reinstaling iTunes but problem still here. Bad for apple do do this.
Anonymous said…
I updated a Mac Mini and a Macbook to iTunes 10.2 (34). Now, I can't play my Mac Mini library from the Macbook. When I try, the selected song starts to play, and then stops while a "rebuffering" window opens and then closes. This happens repeatedly. Is anyone else experiencing this problem? I didn't have the rebuffering issue at all with the previous version of iTunes. I haven't tried syncing my iTouch, yet.
Raul said…
i have re-installed three times and itunes is still broke. No help from apple forums too.
Anonymous said…
Ever since I updated my itunes I can't even delete or rename songs from my ipod. I hope they fix this ASAP
Anonymous said…
After 10.2 update iTunes completely fails to recognise iPhone or iPod Touch.

Windows sees phone but iTunes says no devices connected.

Does Apple even test this stuff before pushing it out?
Anonymous said…
no problem with my phone or computer till i decide to install latest update of itunes 10.2 now iphone wont sync distnoted has stopped working pops up. on the phone with apple tech last night for 2 hours they cant fix it. took off itunes 5 times and reinstalled still no fix SUCKS
Anonymous said…
Mine was working fine. It nagged me to update it so I did, now my phone no longer shows up. I friggin hate apple stuff.
IJSMblog said…
Try uninstalling and reinstalling iTunes. I had to do it a couple of times but it worked in the end. I used to look forward to iTunes updates......
AhmadKhundakar said…
IJSMblog...

Nope, I have the same problem - since updating to 10.2 my ipod appears on my desktop but not on itunes. Have tried deleting and reinstalling on several occasions... still does not work.

I've also tried another (brand new) ipod and the same things happens so it' definitely a problem with itunes... really beginning to annoy me now!
Anonymous said…
Just updating here before I knew what was happening and restarted my PC and now when I try to open iTunes it says there is an error and I need to re-install the software!
Anonymous said…
After having installed iTunes 10.2.1 my iPhone 3GS is only syncing my napps and photos. All of my music and videos have disappearedmfrom my iPhone and cannot be synced anymore!!! Hope that Apple comes with a solution pretty fast!!!
Anonymous said…
Yes I havwe a problem with Itunes 10.2.1.1 on my Win XP PC, in that it seems to have removed all my APPs and PODCASTs from my Itunes libary, so I can't sync or I'll wipe all my APPs and PODCASTs from my phone..BRILLIANT another Apple balls-up. I should have earnt not to download a new version of Itunes or IPhone OS until its been out for at least 6-8 weeks to give them time to fix the bugs !!. I'm holding off downloading the larest Iphone OS for just this rason.
Love to hear of any fixes or work arounds.
Clive Veryhackedoffwithapple
Anonymous said…
Just downloaded itunes 10.2.2.12.
Itunes now longer recognize the ipod touch. All songs had been removed. Really bad updates, will try to troubleshoot...