Skype Outage: "We'll Give Compensation"


Skype says more than half its registered users are now back online after a major outage crippled the internet telephony service.

It's now nearly a day-and-a-half since Skype crashed worldwide and CEO Tony Bates says the company will be "issuing formal compensation to people", although he didn't give details. Many big organisations have given over their main telephone communications systems to Skype.

Talking to gigaom, He said:


  • 16.5 million of 25 million concurrent users are back online, even though you might be seeing a lower number in your desktop client.
  • Users in Europe and on the U.S. East Coast are fully restored.
  • The IM, video and audio services are back up.
  • The Group Video services and offline IM capabilities are not going to be working for some time, mostly because Skype is using those servers as super nodes.
  • The company will issue an update later today.

Mr Bates says Skype will "learn many lessons from the outage".

(Via: gigaom)

Comments