UK carrier Vodafone has launched a new way to roam with your mobile when you're in Europe to avoid those diabolically high and unexpected bills when you return home.
It's called Vodafone EuroTraveller and it will cost £3 a day. For that you'll get to use your contract bundle of minutes, texts and data when in Europe. The £3 is only triggered if you actually use your phone by using any of these services.
It also means you can receive calls from the UK for no cost. But if you opt in, by calling 5555, you can't then return to older roaming packages like Passport.
Here's a link for Vodafone EuroTraveller which has caused heated discussion on the Vodafone discussion forums over whether it's a better deal than the older packages.
Comments
Data Traveller cost only 10 pounds a month for 25mb a day. In my case calls varied but in total monthly bill if I was roaming for a month was never as high as what it would cost with Euro Traveller - around 90 pounds!
As Vodafone removed the old services without giving the option to keep them, many customers and I are fighting to be released from our contracts as they are now pretty much useless when abroad and we chose Vodafone due to these services being available. Vodafone, however, are not allowing this and so complaints have been lodged with Ofcom, the Ombudsman and BBC Watchdog.
You can see the discontent here:
http://forum.vodafone.co.uk/t5/Pay-Monthly-Services/Eurotraveller-questions/td-p/1150087
I urge all of you who are unhappy not to just sit back and take this kind of treatment. The more Vodafone see that people are upset and their reputation go down the drain, the more they are likely to worry and listen!