UK network O2 has hinted at some form of compensation for the technical breakdown that left hundred of thousands of customers with no mobile services for up to 24 hours this week.
It started with a fault that stopped mobiles logging into the network and escalated into a major outage hitting calls, texting and mobile data.
O2 has apologised and in its official blog says it wants to make things up to customers:
Now that our full network service has resumed, we remain focussed on identifying the root cause of the incident. We want to restore customer confidence and trust in us so for those customers affected by the lack of service, we will be doing everything we can to make it up to them in an O2 way.So far, there's no mention of exactly how O2 may decide to compensate customers. The last outage to hit a major network was was last October when RIM's Blackberry services were blacked out for three days. The company ended up giving customers $100 worth of apps from its app store.
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