Nokia Lumia 920 battery drain, overheating bugs?



An increasing number of Nokia Lumia 920 owners are reporting devices overheating, coupled with fast battery-drain.

The fault - if it's a fault - appears to be software-related and also seems to be intermittent.

Users of Nokia's new flagship Windows Phone 8 device say they can experience unexpectedly fast battery drain - like 100% to 10% in just four hours - which seems to link to devices getting very warm to the touch...not burning hot, but noticeably hot.

Here's a typical story from Christina Warren of Mashable who's writing a daily diary of using a new Lumia 920:
On my first day with the 920, I noticed that the battery life wasn’t great and that the phone was hot to the touch. I didn’t dwell on this because I was doing a lot with the phone — setting it up, downloading apps, etc. After a full battery cycle, the problem seemed to disappear.
In fact, on day two with the phone, I really didn’t have any noticeable issues with the phone. So far, so good!
Yesterday, that changed. I left my office around 4:15 to go to an event — the phone was at 100%. By the time I got to the event’s location — maybe 20 minutes later, I’d probably lost 10 or 15% of my battery. Moreover, the phone was very hot to the touch.
At the event, I sent a few tweets, took a few photos and browsed some websites. I noticed the phone was getting increasingly warm and that the battery life was dropping quickly. I made sure my background tasks were off (only weather could still run in the background), NFC was turned off, and I didn’t have geotagging on the camera.
By 6 p.m., my phone was down to 55%, dropping at least 40% in just 90 minutes.
I sent the following tweet with a screenshot of my battery at 6:24 p.m.
While I was able to make it to my other events, I was afraid to use the phone. Even without being used — the phone was almost dead (4% battery) by 10:30 p.m.
There are similar reports in Nokia and Windows Phone forums, including Windows Phone Central.

There are always teething troubles for new devices, but this one seems widespread.

Some owners say resetting the phone cures the issue...but it's only temporary and the battery drain/overheating cam return.

It's at the point now when Microsoft and Nokia have got to say something. If it's software related, they need to get out a fix quickly in the form of an over-the-air Windows Phone 8 update.

If it's faulty hardware...well, RIP Nokia and Windows Phone.

Comments

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